Paul Fosh Group

Company information

Paul Fosh Group Limited is a company registered in England and Wales with registered number 16269099 and registered office Shackleton House Langstone Business Park, Langstone, Newport, United Kingdom, NP18 2LH.

Fake Review Policy

At Paul Fosh Group, we are committed to maintaining transparency, fairness, and trust in all aspects of our service, including the way our business is represented online through customer reviews.

Our Fake Review Policy outlines our approach to soliciting, monitoring, and managing online reviews in accordance with our internal standards and in line with the principles of the Consumer Protection from Unfair Trading Regulations 2008 and related UK guidance.

Paul Fosh Auctions

Company information

Paul Fosh Auctions Limited is a company registered in England and Wales with registered number 4276607 and registered office Shackleton House, Langstone Business Park, Newport, United Kingdom, NP18 2LH.

Our VAT number is GB763116051.

Our ICO registration reference is Z2822671.

Paul Fosh Lettings

Company information

Paul Fosh Lettings Limited is a company registered in England and Wales with registered number 11678679 and registered office 108 Lower Dock Street, Newport, South Wales, United Kingdom, NP20 2AG.

Our VAT number is GB315933893.

Our ICO registration reference is ZA925176.

Accounting rules

Paul Fosh Lettings are subject to Propertymark accounting rules. You can find more information on the Propertymark website here:

Link: Propertymark Professional Standards: Company Obligations (website)

Client Money Protection

Paul Fosh Lettings is part of the Propertymark Client Money Protection Scheme.

Link: Client Money Protection Certificate (PDF)

Complaints Procedure

We are committed to dealing effectively with any complaints you have about our service. If we have made a mistake we will apologise and try to put things right.

We review complaints regularly. Wherever possible, we will use this information to improve the way we do things. We also welcome comments and compliments about the service we have provided.

Link: Complaints Procedure (PDF)

Professional Indemnity

Paul Fosh Lettings Ltd maintains professional indemnity insurance as required under our Rent Smart Wales agent licence and the Provision of Services Regulations 2009.

Insurer: International General Insurance Company (UK) Ltd and Certain Underwriters at Lloyd’s led by Carbon, Lloyd’s Syndicate 4747

Underwritten and administered by: Folgate Underwriting (a trading name of Folgate Underwriting Agency Ltd), authorised and regulated by the Financial Conduct Authority (ref. 304782)Arranged through: Hazelton Mountford Ltd, Chartered Insurance Brokers

Policy number: 1747/01188116/2026/011

Period of insurance: 11 March 2026 to 10 March 2027 (both days inclusive)

Limit of indemnity: £500,000 any one claim

Territorial coverage: Worldwide excluding USA and Canada

A copy of our certification is available on request and is displayed at our office at 108 Lower Dock Street, Newport, NP20 2AG

Equality and Diversity Policy

Paul Fosh Lettings is serious about fairness. We recognise and accept our responsibility to ensure equality and diversity in all areas of operation.

Link: Equality and Diversity Policy (PDF)

Redress Scheme

Paul Fosh Lettings is a member of The Property Ombudsman.

More information: The Property Ombudsman

Contract Holder Information Pack

Find out what you’ll need to know before applying for a property with Paul Fosh Lettings including referencing requirements, your contractual agreement to grant an occupation contract, and a draft occupation contract.

Link: Contract Holder Information Pack (PDF)